Ser Frequently Asked Questions

What does SER stand for?

SER is the Spanish verb for “to be” and also reflects the means by which our mission is accomplished—Service, Employment, and Redevelopment.


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What is SER?

SER is the largest Latino direct services organization in the country, transforming lives through education, employment and empowerment. Since its inception in 1964, SER National has played a key role in the nation’s workforce investment system, and is today recognized by the US Department of Labor as the “premier community-based organization serving the employment needs of the Hispanic community.” Headquartered in Irving, Texas, SER presently oversees a network of community-based organizations in more than 200 cities located in 16 states, Puerto Rico and the District of Columbia. Through its extensive network, SER serves over 1.2 million people each year.


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What is the mission of SER?

SER is a national network of employment and training organizations that formulates and advocates initiatives that result in the increased development and utilization of America’s human resources, with special emphasis on the needs of Hispanics, in the areas of education, training, employment, business and economic opportunity.

SER National aims to develop the capacity of the SER network through the provision of technical assistance, research and planning, program and policy development, and fundraising.


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What is the vision of SER?

The vision of SER-Jobs for Progress National Inc. is to enable the Hispanic community and other underserved populations to fully participate in the socio-economic mainstream, achieving equal access and parity in all aspects of American society.


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What are the programs and services provided by SER?

SER’s program categories include employment, education and empowerment.


EMPLOYMENT: SER National invests in building our community’s ability to fully participate in the socio-economic mainstream. Through unique workforce development initiatives, SER focuses on improving the Hispanic community’s and underserved population’s abilities to achieve equal access and upward career mobility.


EDUCATION: SER National supports education and training for all children, youth and adults, because education opens the doors of opportunity for economic self-sufficiency and upward mobility. Through charter schools, alternative schools and out-of-school tutoring programs, SER positively impacts the academic success of young Americans by providing high-quality, culturally competent and inspiring learning opportunities. SER supports adult learning too, ensuring that everyone has the basic literacy, math and English skills to be successful in the workplace.


EMPOWERMENT: Obtaining – and maintaining – gainful employment is critical to a family’s full participation and economic security. That’s why SER National works to build financial capability within families by helping them translate knowledge into behavior. Through its community-based infrastructure, SER ensures that the Latino population across the country has easy access to culturally competent, intensive and relevant training and counseling to help families build wealth and economic stability.


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Who does SER serve?

SER provides services to all individuals regardless of race, age, or ethnicity. Though equipped and experienced in providing services to its majority customer population of Latinos, SER serves everyone. SER’s programs range from early childhood to youth, from adult to senior citizen.


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What is the difference between SER National and the affiliated organizations?

SER National provides support to the network of affiliated organizations through training, technical assistance and capacity building support. The network of affiliate organizations provides direct education and employment services in local communities throughout the U.S. and Puerto Rico.


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How many affiliates does SER National have?

22


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Who are the supporters of SER National?

SER National has partners that include the government, corporations and foundations. Corporate America has been a strong supporter of SER since its inception.


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