mission
SER (Service, Employment, and Redevelopment) is a national network of Community Based Organizations (CBO's) that formulates and advocates initiatives resulting in the increased development and utilization of America's human resources, with special emphasis on the needs of Hispanics, in the areas of education, training, employment, business and economic opportunity.
SER National aims to develop the capacity of the SER network through the provision of technical assistance, research and planning, program and policy development, and fundraising.
vision
"To enable the Hispanic community and other underserved populations, to fully participate in the socio-economic mainstream, achieving equal access and parity in all aspects of American society."
VALUES: OUR PILLARS OF EXCELLENCE
- We value People
We listen to and learn from one another to make improvements in our services by respecting uniqueness, valuing diversity, and encouraging participation. We recognize every stakeholder as a whole person to be treated fairly and equitably. - We drive Performance
We embrace the pursuit of excellence. We work with our affiliates, partners, and customers to encourage success. We always strive to improve by fostering great expectations gauged by measurable standards for high quality that is timely, responsive, and innovative. - We create quality Products
Our products exemplify the great pride of the individuals who produce them. Responding to the needs of the marketplace, we think ahead and anticipate changing needs, and we are prepared and responsive to the demands of those challenges. Our partners know us as thought leaders and as a source of performance benchmarks. - We are stronger through Partnerships
We respect and adapt our services so that the greatest achievements can be made by affirming the local community and culture. We build strong partnerships to go deep and wide with the expertise and talent of the many friends of SER. - We believe in Potential
Our dedication makes things happen. We try all options and access all resources in exploring possibilities. By being proactive, we are a nemesis to scarcity and pessimism. - Our work is a Privilege
We are an agent of resources. With such stewardship comes the responsibility of being compassionate and empathetic to the people we serve. We are generous with our listening, time, resources, and spirit. - We honor the Public Trust
Our funding comes from the public trust of our government, corporations, and individuals who believe we can deliver results. Our actions of honesty and integrity prove them right each and every day. Transparency strengthens the ethical practice of our organization.